Reuel Wander

Shipping Policy

Thank you for shopping with Reuel Wander. We are committed to ensuring that your order reaches you in a timely and secure manner. Please read our shipping policy carefully before placing an order.

1. Payment Method

We currently offer Cash on Delivery (COD) as our sole payment option. Payment must be made in full at the time of delivery. Please ensure that someone is available at the delivery address to receive and pay for the order.

2. Order Processing

Orders are typically processed within 1–2 business days after confirmation. Once your order is processed, you will receive a notification when it has been dispatched.

3. Shipping Time

Delivery times may vary depending on your location. Most orders are delivered within 3–7 business days after dispatch. Remote or rural areas may require additional time.

4. Shipping Charges

Shipping charges, if applicable, will be clearly indicated at checkout before you confirm your order. We strive to keep shipping costs reasonable and transparent.

5. Delivery Attempts

Our delivery partners will attempt to deliver your order to the address provided. Please ensure the address is accurate and complete. If the delivery cannot be completed after multiple attempts, the order may be returned to us.

6. Undeliverable Packages

In the event that a package is undeliverable due to incorrect address, recipient unavailability, or refusal to accept the order, it may be canceled and returned. Future orders may be subject to verification before acceptance.

7. Packaging and Handling

All items are packed securely to prevent damage during transit. If your package arrives damaged, please contact us immediately with photos of the item and packaging.

8. Contact Us

For any questions or concerns regarding your shipment, please contact our customer support team at [email protected].